{"componentChunkName":"component---src-pages-tk-business-consultancy-operations-js","path":"/tk/business-consultancy/operations/","result":{"data":{"wpPage":{"title":"Marina Management & Operations Support","cnSeo":{"ukMetatitle":"Marina management and operational consultancy, marina operations, marina business","ukMetakeywords":"Marina management, marina business, management of a marina, global marina marketing, marina marketing strategy, marina operators, marina operations","ukMetadescription":"Worldwide marina management, designers and consultants; offering global marina marketing and marina operations experience and insight"},"template":{"templateName":"Business Services","businessService":{"globalHeroimgoverview":{"localFile":{"childImageSharp":{"gatsbyImageData":{"layout":"constrained","placeholder":{"fallback":"data:image/jpeg;base64,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"},"images":{"fallback":{"src":"/static/68d50c563303ca1bcff6d602db2e45f8/5e923/6961408765_d05c7c71fb_b.jpg","srcSet":"/static/68d50c563303ca1bcff6d602db2e45f8/08e07/6961408765_d05c7c71fb_b.jpg 256w,\n/static/68d50c563303ca1bcff6d602db2e45f8/10550/6961408765_d05c7c71fb_b.jpg 512w,\n/static/68d50c563303ca1bcff6d602db2e45f8/5e923/6961408765_d05c7c71fb_b.jpg 1024w","sizes":"(min-width: 1024px) 1024px, 100vw"},"sources":[{"srcSet":"/static/68d50c563303ca1bcff6d602db2e45f8/9491b/6961408765_d05c7c71fb_b.webp 256w,\n/static/68d50c563303ca1bcff6d602db2e45f8/723e5/6961408765_d05c7c71fb_b.webp 512w,\n/static/68d50c563303ca1bcff6d602db2e45f8/6ea81/6961408765_d05c7c71fb_b.webp 1024w","type":"image/webp","sizes":"(min-width: 1024px) 1024px, 100vw"}]},"width":1080,"height":717.1875}}}},"ukHeadline":"Established proven structures and procedures that promote best practice, generate growth and provide long-term profitability","globalSidebarlink":[{"ukSidebarlinkText":"The Camper & Nicholsons Brand","ukObject":{"id":"cG9zdDo1ODQ5","uri":"/business-consultancy/cn-brand/","title":"The C&N Brand","slug":"cn-brand"}},{"ukSidebarlinkText":"Get In Touch","ukObject":{"id":"cG9zdDo1NTM5","uri":"/business-consultancy/business-form/","title":"Get in touch","slug":"business-form"}},{"ukSidebarlinkText":"Our Team","ukObject":{"id":"cG9zdDo1NTUw","uri":"/business-consultancy/our-team/","title":"Our Team","slug":"our-team"}},{"ukSidebarlinkText":"C&N in Asia","ukObject":{"id":"cG9zdDoxMzE4Mg==","uri":"/cnfe/","title":"C&N Marinas in Asia","slug":"cnfe"}}],"ukContentoverview":[{"ukFullwidth":null,"ukLeftcolumn":[{"heading":"Global marina management and operations","copy":"

We can provide discreet one-off consultancy of the management, or take on full operational responsibility of your marina. Having designed, built and run marinas in diverse locations around the world, and managing our own marinas gives us a unique and deep understanding of the marine industry.

\n

All branded Camper & Nicholsons marinas receive marketing support and are promoted through our global marina marketing programme. This includes use of our in-house CRM system, an optimised online profile, and targeted online and offline marketing campaigns. We establish the marina marketing strategy well in advance of the marina opening and time our campaigns to drive occupancy from the earliest possible point.

\n

Our business planning tools and proven operational procedures – underpinned by the Camper & Nicholsons Marinas Operations Manual – enable the marina’s management team to recruit the best operational team, increase customer service, maximise occupancy and revenue.

\n

For marinas that are already operational but are seeking improvements in occupancy, profitability or asset value, we can perform an operational audit. This results in a detailed report on every element from buildings upkeep to staff training, from health and safety to marina berth sales and marketing.

\n

Ultimately, whether we are acting as advisor to our client or as the marina’s operator, the priority is to ensure the efficient and profitable running of the marina business.

\n

 

\n","subheading":null,"listHalfwidth":null,"moduletype":"copy"},{"heading":null,"copy":"

Managing our own marinas has given us a deep understanding of the business. Having designed, built and run marinas in diverse locations worldwide, we are equally qualified to provide consultancy on the management of a marina or to take on full operational responsibility.

\n

Our business planning tools and proven operational procedures – underpinned by the Camper & Nicholsons Operations Manual – enable the marina’s management team to recruit the best operational team, increase customer service and maximise occupancy and revenue. We establish the structures and procedures that promote best practice, generate growth and provide long-term profitability.

\n

All marinas in the C&N network receive marketing support and are promoted through our global marina marketing programme. This includes use of our in-house CRM system, an optimised online profile, and targeted online and offline marketing campaigns. We establish the marina marketing strategy well in advance of the marina opening and time our campaigns to drive occupancy from the earliest possible point.

\n

For marinas that are already operational but are seeking improvements in occupancy, profitability or asset value, we can perform an operational audit. This results in a detailed report on every element from buildings upkeep to staff training, from health and safety to marina berth sales and marketing.

\n

Ultimately, whether we are acting as advisor to our client or as the marina’s operator, the priority is to ensure the efficient and profitable running of the marina business.

\n

 

\n","subheading":"Services:","listHalfwidth":null,"moduletype":"sub_heading"},{"heading":null,"copy":null,"subheading":"Market studies include:","listHalfwidth":[{"listcopy":"Online Marina Management Manual"},{"listcopy":"Staff induction & training"},{"listcopy":"Post-construction technical support"},{"listcopy":"Annual operational audits"},{"listcopy":"Annual business planning & budget"},{"listcopy":"Financial control & accounting support"},{"listcopy":"Numerical modelling"},{"listcopy":"Environmental & sustainability best practice"},{"listcopy":"Health & safety procedures"},{"listcopy":"Marina management systems"},{"listcopy":"Strategic tariff reviews"},{"listcopy":"Sales & marketing strategy and campaign execution"}],"moduletype":"half_width_list"}]},{"ukFullwidth":[{"moduletype":"casestudy","caseStudy":[{"id":"cG9zdDo0MTQ4","title":"Case Study – St Katharine Docks","uri":"/case-study/best-marina-planners-skd/","slug":"best-marina-planners-skd","caseStudy":{"ukTitle":"Flexible berth 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